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I truly want to be completely transparent as possible with what happens when you submit an order. It is very important that you read the following before submitting your order.
Please be sure to double-check all your choices in your shopping cart before you submit your order. Once the order is submitted and processed there are "transaction fees" that are charged. These transaction fees become a non-refundable "Restocking Fee", even if you cancel your order.
For example: If you have submitted your "Open Edition" order and find that you want to make changes to your order, it is imperative that you contact me immediately. To allow customers to make changes or cancel an order, I have instituted a 24-hour delay before your order is processed and sent to the print provider. You only have 12 hours to contact me directly to make changes to, or cancel your order. If you wish to completely cancel your order the non-refundable "Restocking Fees" still apply.
Once the order for an "Open Edition" print is received by my print provider and goes into production, it becomes a sale. At this point, all sales become final. Refunds and cancellations are not available. However, if you are unhappy with your purchase, please contact me and voice your concerns. I will do my best to make it "right".
For more details, I highly recommend that you read through the fairly detailed information about "Cancelations, Refunds, Returns and Exchanges" for both "Open Editions" and "Premium Limited Edition Art Prints" on my FAQ pages.
The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
This is very important information. In order to be as transparent as possible, I have written fairly comprehensive descriptions about how I handle possible cancellations, refunds, returns and exchanges. You can read about my policies regarding these issues in my FAQ pages. Here is a link to this page: https://markbergsma.artstorefronts.com/cancelations-refunds-returns-exchanges
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All of the products provided by my print provider for the "Open Edition Prints" are considered to be archival and the framing materials are museum grade. All of the "Premium Limited Edition Art Prints" I provide are printed with archival inks. The papers and canvas I print on are 100% acid free. There is a more complete description in my FAQ pages. Here is the link to that page: https://markbergsma.artstorefronts.com/general-production-faq-s
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