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For the time being, due to the Covid-19 pandemic, my print provider (BayPhoto) is experiencing an increase in production times. Not only do the extra deep-cleaning and sanitizing measures take time away from their printing process, but they are also experiencing an incredibly high volume of orders.
Bay Photo - Current Estimated Production Time:(normal production time + delays)
Photo Prints - 3-4 days
Photo Prints with Mounting - 4-6 days
Framed Prints - 7-14 days
MetalPrints - 2-3 days
Canvas Prints - 5-6 days
Fine Art Prints - 3-4 days
Wood Prints - 3-4 days
Acrylic Prints - 4-8 weeks
Please note that the carriers are experiencing a few days of delays as well.All teams are diligently working to get orders out. They are working as efficiently as possible while following the required guidelines to ensure the safety of their workers. We appreciate your patience and understanding during this difficult time.
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The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
This is very important information. In order to be as transparent as possible, I have written fairly comprehensive descriptions about how I handle possible cancellations, refunds, returns and exchanges. You can read about my policies regarding these issues in my FAQ pages. Here is a link to this page: https://markbergsma.artstorefronts.com/cancelations-refunds-returns-exchanges
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
All of the products provided by my print provider for the "Open Edition Prints" are considered to be archival and the framing materials are museum grade. All of the "Premium Limited Edition Art Prints" I provide are printed with archival inks. The papers and canvas I print on are 100% acid free. There is a more complete description in my FAQ pages. Here is the link to that page: https://markbergsma.artstorefronts.com/general-production-faq-s
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